Frequently Asked Questions

Everything you need to know about our sustainable period-proof apparel.

How do I find the right size for my period underwear?

We recommend checking our detailed Size Guide located on each product page. Our styles are designed to fit true to size, but if you are between sizes, we suggest sizing up for maximum comfort during your cycle.

How do I wash and care for my garments?

To maintain the integrity of the leak-proof technology, rinse in cold water immediately after use, then machine wash on a cold, gentle cycle without fabric softener or bleach. Always hang to dry; do not tumble dry.

What is your return policy on intimate apparel?

For hygiene reasons, we can only accept returns on unworn items in their original, unopened packaging within 30 days of purchase. However, our 'First Pair Guarantee' allows you to try one pair and if it doesn't work for you, we will issue a refund or exchange.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days. You will receive a tracking number via email once your order ships.

Are your products eco-friendly and safe?

Yes, our products are OEKO-TEX certified, meaning they are free from harmful chemicals and PFAS. By switching to our reusable apparel, you are helping to reduce the millions of tons of disposable period products that end up in landfills annually.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Afterpay and Klarna.